Returns and Refund Policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packing to be eligible for a return. A receipt or proof of ownership is also required.

To start a return, you can contact us at service@svengalis.com If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at service@svengalis.com

Do you accept returns?

Yes, we accept returns.

How can customers return your products?

By Mail.

What is the restocking fee?

We do not charge a restocking fee.

How much will customers pay for return shipping?

No cost.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once we’ve received and inspected your return, we’ll let you know whether or not your refund has been accepted. If accepted, your original payment method will be automatically refunded. Please keep in mind that your bank or credit card company may take some time to process and post the refund.

If you have any queries in relation to our Terms of Service and Policies, please feel free to contact us.

please contact us:

Support:- 24/7-

Phone: (401) 702-3946

Email: service@svengalis.com