Here at Svengali, we offer Free Shipping on all orders over $25 (some exclusions do apply). Available for orders shipped within the United States only, for the time being. And no coupon code is required.
For US orders priced below $25, we charge a flat rate of $3.95
Certain orders are not eligible for Free Shipping at this time, including:
Handling Time: 1-2 Days, Mon – Sunday
Transit Time: 2-5 Days, Mon – Sunday
Order cutoff time: 5 PM (GMT-05:00) Eastern Standard Time (New York).
3. Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
svengalis.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you receive damaged merchandise, please take a picture and email us the picture at firstname.lastname@example.org right away. We will only replace damaged goods within 24 hours of a ‘Delivered’ status.
We accept all major credit and Debit cards (MasterCard, Visa) and Discover. Please be sure to provide your exact billing address and telephone number. Please also be sure to provide your exact billing address and telephone number.
We are here to help! Please do not hesitate to submit a complaint if you have problems with your order. Contact our customer service team by sending an email at email@example.com if you have further questions.